1) Scope & Controller
This policy applies to miamorplatform.org, related pages (e.g., sign-up.php, payment.php), social channels, and any features we operate. The data controller is MiAmor Platform, based in Lagos, Nigeria.
Contact: support@miamorplatform.org • info@miamorplatform.org
2) Data We Collect
- Account data: name, username, email, password, phone, gender, country, preferences.
- Matchmaking & creator data: profile info, activity, badges, referrals, earnings, payout details.
- Payment & verification: bank details or wallet info you provide for payouts; payment confirmations for agency codes.
- Communications: messages you send to support via Telegram/WhatsApp/Email and form submissions.
- Device & usage: IP address, device type, browser, pages viewed, timestamps, approximate location; collected via logs and cookies/analytics.
3) How We Use Data
- Provide and improve registration, matchmaking, tasks, rewards, and payouts.
- Authenticate users, secure accounts, prevent fraud and abuse.
- Process payments and code verifications and provide customer support.
- Send service messages (e.g., confirmations, security alerts). Marketing messages are optional and require consent where required.
- Analytics to understand feature performance and improve UX.
- Legal compliance and enforcement of our terms and policies.
4) Legal Bases (where applicable)
- Contract: to deliver the services you request.
- Legitimate interests: security, analytics, service improvement.
- Consent: non-essential cookies/marketing; you can withdraw at any time.
- Legal obligation: compliance with applicable laws/regulations.
6) International Transfers
We may process and store information in countries outside your own. Where required, we use appropriate safeguards (e.g., contractual clauses) to protect your information.
7) Data Retention
We keep information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Criteria include account status, legal requirements, and operational needs.
8) Your Rights
Depending on your region (e.g., GDPR, NDPR, CCPA/CPRA), you may have rights to access, correct, delete, port, or restrict processing of your data, and to object to certain processing or withdraw consent.
To exercise rights, contact: support@miamorplatform.org. For marketing emails, use the unsubscribe link. For cookie choices, see Cookies & Tracking.
10) Security
We implement technical and organizational measures to protect information (encryption in transit, access controls, monitoring). No system is 100% secure; please use a strong password and keep your credentials confidential.
11) Children
MiAmor is not directed to children under 13 (or the minimum age required in your region). We do not knowingly collect data from children. If you believe a child has provided data, contact us to delete it.
12) Changes to This Policy
We may update this policy periodically. We will update the "Last updated" date above and, where appropriate, notify you through the service.
13) Contact
Email our privacy team at support@miamorplatform.org or info@miamorplatform.org. We aim to respond within 24 hours.